Category Archives: Office 365

SCCM – In Place Upgrade – Office 365 Pre-Cleanup Script

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Here is my script to detect things that interfere with Office 365 installs when doing an in-place-upgrade of Windows 10 that has Office and may have other things installed that could grenade an Office 365 deployment.

It basically searches add-remove programs in the registry and if it finds something we know breaks our later Office 365 install, we remove it from the machine.

It has built-in code to log to CMTrace compatible log files — note that this is an earlier version of the code and there is a known bug that will just throw errors when the log tries to roll over but are essentially warnings. I have an updated script coming soon.

Excel O365 Slow Startup When Opening Files–A weird Dell Driver issue (OptiPlex 3050)

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I ran across an issue today where a user was having weird issues when launching Excel, and only Excel, from the jump list when pinned to the start menu or the taskbar.

A few sources online point to this being possibly Cortana (pretty weird) to things like the jump list being corrupt to even having SuperFetch turned on and running even if the machine is running on a solid state drive.

I did finally find a post similar to above, but in the bottom of the comments people noted when they closed a dell driver service called WAVE MaxxAudio that the issue resolved itself. I didn’t notice this resolving the problem, but I did attempt to strip the Realtek HD Drivers off and install the vanilla ones from their website.

For reference: 0009-64bit_Win7_Win8_Win81_Win10_R282 (R2.82)

I also updated the Intel chipset drivers using Intel’s installer, the Dell Intel HD Video Driver, Dell BIOS and Dell provided Intel NIC Driver.

Upon reboot the user still had audio and the slowness launching Excel to open network files ceased.

  • Dell OptiPlex 7050
  • Windows 10 Pro Build 1703
  • Office 365 (Excel) Build 1708 (Updated to 1709 during troubleshooting)
  • BIOS OptiPlex_7050_1.6.5
  • Intel HD Graphics Driver – Intel-HD-Graphics-510-530-630-Driver_CMGP0_WIN_22.20.16.4771_A04
  • Network Driver – 12.15.25.6